Privacy Policy – Casinera

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• Privacy Policy – Casinera

This privacy policy explains how casineracasino.org collects, uses and protects your personal information when you visit our site. We take your privacy seriously and handle all data in line with UK GDPR and the Data Protection Act 2018.

Casinera operates under Razz Entertainment Ltd, licensed by the UK Gambling Commission under licence number 39483. This policy applies only to casineracasino.org – an independent information portal – and not to the casino operator itself. If you have questions about how the operator handles account data, contact their support team directly.

Who controls your data

casineracasino.org is the data controller for any information you provide to us. Our contact address is [email protected]. We determine how your data is processed and why, and we remain responsible for it throughout.

Where we use third-party processors – hosting providers, analytics platforms, advertising networks – those processors act on our instructions and under contract. They do not control your data independently.

What information we collect

We collect two kinds of information: what you give us directly, and what we observe while you browse.

Information you provide: When you fill in a contact form or subscribe to updates, you hand over an email address and sometimes a name. We store that information only for as long as needed to respond or deliver what you requested.

Technical data we observe: Like most websites, we collect IP addresses, browser type, device identifiers, pages visited and time spent on each. This data helps us understand which sections are read and which are ignored, so we can improve the site. It is logged automatically and stored for up to 12 months.

Cookies and tracking

We use cookies to remember your preferences and measure traffic. Our cookie policy – available on this site – lists every category we set and explains how to turn them off. Analytics cookies require your consent; necessary cookies keep the site working and cannot be declined without breaking navigation.

Why we process your data

We process personal information for three reasons: to run the site, to answer your questions, and to improve what we publish.

Purpose	Lawful basis
Delivering the content you requested	Legitimate interest
Responding to contact-form enquiries	Consent (you submitted the form)
Analytics and site improvement	Consent (cookie banner)
Fraud prevention and security	Legitimate interest

We never process personal data for purposes unrelated to running an information site. We do not sell lists, rent contact details, or pass email addresses to third parties for their own marketing.

Who we share data with

We share technical data with a small number of processors, all operating under contract and all bound by UK GDPR:

• Hosting provider – stores the site's files and serves pages to your browser.
• Analytics platform – aggregates visit data so we can see which articles are read. No personally identifiable information leaves our control here; the platform sees anonymised counts.
• Advertising networks – when you consent to marketing cookies, networks may collect browsing data to show relevant ads. You can withdraw consent at any time through the cookie banner.

We never transfer personal data outside the UK or the European Economic Area unless the recipient country offers equivalent protection under an adequacy decision, or we have secured Standard Contractual Clauses approved by the ICO.

Legal disclosure

We may disclose your information if required by law – a court order, a regulatory investigation, or a statutory obligation. We will challenge any request we believe is overbroad or lacks proper authority.

Your rights under UK GDPR

You have the following rights over your personal data, and we honour every one of them:

• Access – ask for a copy of everything we hold about you.
• Rectification – correct any information that is wrong or incomplete.
• Erasure – request deletion, and we will comply unless we have a legal reason to keep the data (such as an ongoing dispute).
• Restriction – limit how we process your information while a complaint is investigated.
• Portability – receive your data in a structured, machine-readable format so you can move it elsewhere.
• Objection – stop us processing your data for direct marketing or on legitimate-interest grounds.
• Withdraw consent – where processing relies on consent, you can withdraw it at any time without penalty.

To exercise any of these rights, email [email protected] with your request. We will respond within one month. If your request is complex or we receive several at once, we may extend that deadline by two months and will tell you why.

Complaints

If you believe we have mishandled your data, contact us first so we can put it right. If you remain unsatisfied, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority. Visit ico.org.uk or call 0303 123 1113.

How long we keep your data

We retain personal information only for as long as the purpose requires:

• Contact-form submissions – deleted 30 days after we reply, unless you ask a follow-up question.
• Technical logs and IP addresses – held for 12 months, then automatically purged.
• Cookie data – expires according to the duration set in each cookie, typically 30 days to two years depending on type.

Once the retention period ends, we delete or anonymise the data so it can no longer identify you.

Protection of minors

This site is intended for adults aged 18 and over (18+). We do not knowingly collect personal information from anyone under 18. If you are a parent and believe your child has provided us with data, contact [email protected] and we will delete it immediately.

Gambling content is age-restricted by law. If a device is shared with someone under 18, use parental-control software such as Net Nanny or Qustodio to block access to gambling-related sites.

Changes to this policy

We review this privacy policy regularly and update it when our practices change or the law requires it. The date at the bottom of this page shows when it was last revised. Significant changes – such as a new processor or a change in legal basis – will be highlighted at the top of the policy for 30 days.

Continued use of casineracasino.org after an update means you accept the revised terms. If you disagree with a change, stop using the site and contact us to request deletion of your data.

Contact us

Questions about this privacy policy, or a request to exercise your rights, should be sent to [email protected]. We aim to reply within 48 hours during UK business days.

Last updated: 6 January 2026

Access to this site is restricted to persons aged 18 and over (18+). We want your play to stay enjoyable – for free, confidential support, visit BeGambleAware.org.